Privacy Policy
Your privacy is important to us. This Privacy Policy describes how [Your Restaurant Name] ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, mobile application, and food delivery services.
1. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect information that identifies you personally, such as your:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (credit/debit card details, etc.) - We use secure third-party payment gateways and do not store your full payment card details on our servers.
Usage and Technical Data
We automatically collect certain information when you access or use our Service. This includes your IP address, browser type, operating system, pages visited, time spent on our site, and other diagnostic data.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your food orders and payments.
- Communicate with you regarding your order status, delivery, and service updates.
- Provide customer support and respond to your inquiries.
- Personalize your experience and recommend products you might like.
- Improve our website, services, and product offerings.
- Prevent fraudulent activity and ensure the security of our platform.
- Comply with legal and regulatory obligations.
3. Disclosure of Your Information
We may share your information with third-party service providers who perform services on our behalf, such as:
- **Delivery Partners:** We share your name, phone number, and delivery address with our delivery partners to complete your order.
- **Payment Processors:** We use third-party payment gateways to securely handle all payment transactions.
- **Marketing and Analytics Services:** We may share non-personal, aggregated data with analytics providers to help us improve our services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Choices and Rights
You have the right to:
- Review and update your account information.
- Opt-out of receiving promotional emails from us by following the unsubscribe instructions.
- Request the deletion of your personal data, subject to legal requirements.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@qualityfoodhub.in
Phone: 9851529693