Refund & Cancellation Policy

This Refund and Cancellation Policy applies to all orders placed through QualityFoodHub.in. By placing an order, you agree to the terms outlined below.

1. Order Cancellation Policy

You may **cancel your order** only when its status is listed as **'Pending'**. Once the order status changes to 'Processing' or 'Out for Delivery', it cannot be cancelled. To cancel an order, you must contact us immediately via our designated customer support channels.

2. Refund Policy

Refunds for cancelled orders will be processed back to your original payment method. Please allow 5-7 business days for the refund to be processed and reflect in your account, as the exact time may vary depending on your bank's policies.

3. Fraudulent Orders

**Placing a fake or fraudulent order is strictly prohibited.** We have systems in place to detect fraudulent activity. In the event of a fake order, we reserve the right to take legal action, which may include but is not limited to financial penalties and criminal prosecution, against the individual responsible.

4. Contact Information

If you have any questions or concerns regarding this policy, please contact us at: Email: contact@qualityfoodhub.in Call us: 9851529693